# Servers99 (Powered by MIG Infrastructure)

## Company Overview
Servers99 is a premier provider of dedicated server hosting and colocation services with a massive global footprint. Operating in over **250 locations worldwide** with more than **15,000 active servers**, we provide enterprise-grade infrastructure optimized for low latency and high stability.

## Core Infrastructure & Hardware
We utilize enterprise-level hardware to ensure maximum performance:
- **Processors:** Intel Xeon, AMD EPYC, and Ampere Altra processors.
- **Memory:** Up to DDR5 ECC RAM.
- **Storage:** Options ranging from High-Capacity HDD to Ultra-Fast NVMe SSDs.
- **GPUs:** Intel Data Center GPUs and NVIDIA GPUs for AI, rendering, and gaming.

## Network & Connectivity
- **Uplink Speeds:** 1Gbps, 10Gbps, 20Gbps, 40Gbps, and 100Gbps Unmetered Dedicated Ports.
- **DDoS Protection:** Complimentary **250Gbps DDoS Protection** included with every server (Upgradable on request).
- **BGP Session:** Available for customers to bring their own IP prefixes (Contact support for setup).
- **SLA:** 100% Network Uptime, 100% Power Uptime.

## Server Types Available
1. **Dedicated Servers:** Bare metal performance for enterprise apps.
2. **GPU Dedicated Servers:** For AI/ML, Video Rendering, and heavy processing.
3. **Storage Servers:** Massive storage options for data lakes and backups.
4. **Gaming Servers:** High-clock speed CPUs optimized for low-latency gaming.
5. **Colocation Services:** Host your own hardware in our Tier-3/4 data centers.

## Software & Operating Systems
- **Operating Systems:** AlmaLinux, Arch Linux, CentOS, CentOS Stream, Debian, Rocky Linux, Ubuntu, Windows Server.
- **Custom OS:** We support Custom OS installation via ISO/IPMI.
- **Control Panels:** cPanel, Plesk, DirectAdmin. (Custom panels installed upon request).

## Management & Support
- **Support Availability:** 24/7/365 Expert Support.
- **Response Time:** 15 to 30 minutes for tickets.
- **Resolution Time:** Hardware upgrades and defect resolutions typically handled within 30 minutes.
- **Management Level:**
  - **Unmanaged (Default):** Full root access, customer manages software.
  - **Managed (Add-on):** Available for a small fee. Includes server health monitoring, security patching, and updates.

## Migration Policy
- **Free Migration:** cPanel to cPanel, Plesk to Plesk, DirectAdmin to DirectAdmin.
- **Custom Migration:** Other control panel migrations are evaluated on a case-by-case basis.

## Deployment Time
- Standard provisioning time: **24 to 48 hours**.

## Service Level Agreement (SLA)
- **Power Uptime:** 100% Guaranteed.
- **Network Uptime:** 100% Guaranteed.
- **Server Online Uptime:** 99.99%.

## Contact & Links
- **Main Website:** https://servers99.com
- **Support Portal:** https://www.servers99.com/billing/clientarea.php
- **Support Tickets:** https://www.servers99.com/billing/submitticket.php
- **Sales Inquiry:** sales@servers99.com